RETURN POLICY
Returns for a refund are available up to 30 days after the date of purchase.
Returns for exchange or store credit are available up to 90 days after the
date of purchase. All Returns are only available with a receipt or if
returning party is on the store mailing list and the item was purchased
under that name. Only unused and unwashed merchandise in unassembled,
resalable-as-new condition, with undamaged packaging that includes all parts
and documentation, may be returned. For sanitary purposes and for the
protection of future customers returns are not permitted on baby carriers,
nursing supplies, feeding supplies, undergarments, diaper changing supplies
or potty training supplies.

Returns of items that were special orders will be charged a 20% restocking fee.
Returns for a refund of purchases made with a credit or debit card will be
charged a 5% restocking fee.

No returns under any circumstance on sale or clearance items.

If an item is damaged or defective please notify us immediately to arrange
for an exchange.

Please call 530-892-BABY or email us at service@silversandbox.com to
pre-approve the return.